Privacy Policy

Last updated: October 2026

StickyPicks is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, contact us or place an order for StickyPicks products.

Who we are

StickyPicks is a small, family-run business owned and operated by Julien Raftopoulos.

Business address:
Pigleaze Farm Studios
No.10 Pigleaze Cottages
The Street, Everleigh
Marlborough
SN8 3HB
United Kingdom

Email: info@stickypicks.co.uk
Telephone: 07986 488 394

Information we collect

When you contact us or place an order, we may collect information such as:

  • Your name

  • Email address

  • Telephone number

  • Delivery address

  • Order details

  • Payment and transaction information

  • Any other information you choose to provide when contacting us

We only collect information that is reasonably necessary to respond to your enquiry, process your order and provide our products and services.

How we use your information

We may use your personal information to:

  • Respond to enquiries

  • Process and fulfil orders

  • Arrange delivery of your order

  • Contact you about your order

  • Deal with returns, refunds or product issues

  • Keep appropriate business and financial records

  • Meet our legal and accounting obligations

  • Respond to customer service requests

We will not use your personal information for marketing purposes unless we have a lawful basis to do so.

Who we share your information with

We do not sell or rent your personal information.

Where necessary to fulfil your order or operate the business, we may share relevant information with trusted third parties, such as delivery and postal services, payment providers, accountants or other service providers.

We only share information where it is necessary and appropriate for the purpose concerned.

How long we keep your information

We will only keep your personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, dealing with customer enquiries and meeting legal, accounting and tax requirements.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

Keeping your information secure

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your rights

Depending on the circumstances, you may have rights over the personal information we hold about you. These can include the right to:

  • Ask what personal information we hold about you

  • Request a copy of your information

  • Ask us to correct inaccurate information

  • Ask us to delete information where there is no longer a valid reason for us to keep it

  • Object to certain uses of your information

  • Ask us to restrict how your information is used in certain circumstances

If you would like to exercise any of these rights, please contact us using the details above.

Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.

Any updated version will be published on this page.

Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Julien Raftopoulos
StickyPicks
Pigleaze Farm Studios
No.10 Pigleaze Cottages
The Street, Everleigh
Marlborough
SN8 3HB
United Kingdom

Email: info@stickypicks.co.uk
Telephone: 07986 488 394